Operating Terms

  • Prices include all community fees and energy and water consumption.
  • Parking in the area of AP19 under the camera system Free.
  • Check-in from 16:00 to 19:00 and check-out until 10:00 unless otherwise agreed with the reception
  • We have Wi-Fi, but there is a weak signal due to the mountains, so turn off your phones and enjoy your holiday.
  • For safety reasons, please parents not to leave their children unattended in the indoor and outdoor places of AP19. The adult bears full responsibility for any injuries or damage caused by the child.
  • Smoking is strictly prohibited within the premises, except for restricted outdoor areas!!
  • Pets are not allowed.

Discounts for children:

  • Children 0-2 years (inclusive) – free without the possibility of a bed

Booking Terms:

  • When booking a stay, we require a 50% deposit of the total amount of the stay (this does not apply to other booking portals or special offers).
  • The deposit must be paid into account within 3 business days otherwise the reservation will be automatically canceled.
  • The remaining amount for the stay is paid on the day of arrival, together with a deposit of CZK 2,000 (EUR 80), unless otherwise agreed, ONLY CASE! Payable in CZK or EUR. This deposit will be as compensation for the possible destruction of the AP19 property and as a deposit for the ordered services during the stay (e.g. wellness …). The difference in the amount of the deposit will be paid by the guest or will be refunded on departure.
  • In case of loss or other misuse of the keys, the guest is obliged to pay immediately a contractual penalty of CZK 4,500.
  • Late check-in from 20,00 hours is charged with the amount of 500 CZK. Late check-out is possible only upon agreement and is charged of 50% of the price of the apartment for 1 night.

Cancellation Terms:

  • 14-0 days before arrival 100% of the deposit paid.
  • In case of a shorter stay (for any reason), the AP19 is not required to return proportion of the money.
  • The guest can cancel the stay without the cancellation conditions only for serious reasons, which they report immediately by phone or e-mail.

Another services

  • Washing machine / Dryer
  • Changing towels
  • Hair dryer for rent
  • Change of bedding
  • Rent a Baby stroller or carriage for a bicycle

Information about the guests are kept in accordance with the applicable laws of the Czech Republic and also with the General Regulation of the European Parliament and Council Directive 2016/679.